The CAL 2000 instrument has an internal mass flow sensor that measures the flow through the unit and is used to control the flow. If the sensor is not seeing the flow that the user has asked for, it shows a flow too low error and then shuts off. The reason for this is so that the calibration gas concentration is accurate. Typical reasons for the flow too low error include flow restrictive calibration adaptors, as well as customers who are trying to calibrate a sample drawing sensor with a lower flow rate than our unit is providing. Sample drawing systems can be calibrated by setting the flow to zero on the CAL 2000 and attaching the hose to the sensor. The CAL 2000 will read the sample draw flow and then you may set the desired calibration of calibration gas and calibrate the sensor. If calibration adaptor is too restrictive, the restriction needs to be reduced so that the pump in the CAL 2000 can achieve the desired flow rate.
If there seems to be no external issues, the problem may be with the pump itself. The pump is pressed into place and can be knocked out if the instrument takes a good fall. If that occurs, simple placing the pump back into its’ place and the problem should be solved. If the pump is installed correctly but still failing it may be because of the rotary vanes in the pump. These vanes throw out when the motor turns and can get jammed by dust. If you suspect that this is the problem, the pump can be removed by gently siding it straight back from the hose connectors. Compressed air can be forced though the pump through the nipples on the top of the pump and this very often will dislodge the dirt in the pump and the pump can be reinstalled in the instrument and will often solve the problem.